product care

wash, rinse, repeat.


Wash and inspect your new HYDAWAY bottle before use. To prevent burns, do not microwave or use with hot liquids.


All materials used in HYDAWAY bottles are food-grade and BPA-free; but we know that brand new silicone smell isn't for everyone. The best remedy for this is a good wash, and some air. We recommend leaving your bottle expanded, with the lid off to air out a little. After a couple of uses, that smell should be gone. If it continues to linger, please email us at for more cleaning tips.


Your HYDAWAY bottle is top-rack dishwasher safe, and has a large opening for easy hand-washing. To avoid mold or buildup, be sure to wash frequently, even when only using for water, and always dry fully before collapsing and storing. You can also soak with a denture cleaning tablet for routine cleaning.

One-Year Guarantee

We are committed to a high-quality, reliable hydration experience and offer a one-year warranty against manufacturer defects on all HYDAWAY products. Please email us at for help with replacements.


We are happy to honor returns as long as it has been less than 30 days since the purchase date, and the product is unused and all packaging is intact. Please email us at or give us a call at 844-493-2929 for an RA# and shipping address.