HYDAWAY Privacy Policy
Effective Date May 23, 2018
Your personal information is valued at Hydaway and the following Privacy Policy describes how Hydaway LLC collects, uses and shares information about you. This policy outlines the information we collect and how it’s processed when you use our website or mobile applications and interact with us through HTML formatted email messages we send to you.
Who is responsible for processing your personal data?
Hydaway, LLC (referred to as “Hydaway”, “we”, “our”, or us in the following Privacy Policy)
What data is being collected?
We ask for certain personal data to provide you with the products or services you request. Examples include purchasing from our website and joining our email list to receive offers and news from us. The personal data we collect may include:
Contact information including first and last name
Your billing address and shipping address
Your email address
Your phone number
Your order details and order history
Your credit card information including card number, expiration date and security code
When you use our website and mobile applications, the following data is automatically collected from your web browser or device and includes:
Cookies, Pixel Tags, IP address, web browser identifiers and versions
Date of your visit to the site and time spent on site pages
Why are we collecting your data and How do we use it?
We collect this data to continuously improve your experience with our site, to complete and fulfill your purchases and to provide you with the services you’ve requested including:
Order fulfillment communication
Payment processing
Shipping and tracking communication
Providing requested information on our products and services including, but not limited to, news and announcements, special offers and promotions, surveys, sales, contests and brand content
Sharing of Personal Data
We share your personal data with:
Hydaway LLC entities for the fulfillment and service request purposes above
Third party services providers processing personal data on our behalf- such as credit card and payment processors, order fulfillment and shipping processors, email distribution processors, social media and digital content processors
Other third parties as needed to comply with government or legal requests and to prevent illegal or fraudulent uses of our site or services
Other third parties where you have provided consent
Payment Card Industry Data Security Standards (PCI DSS)
Our website store operates on WooCommerce and Stripe, which provide the platform that allows us to sell our products to you. Anyone involved with the processing, transmission, or storage of card data must comply with the PCI DSS. Stripe has been audited by an independent PCI Qualified Security Advisor and is certified as a PCI Level 1 Service Prodvider, which is the most stringent level of certification available in the payments industry. Your encrypted purchase transaction date is stored only as long as is necessary to complete your purchase transaction. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Protection and Management of Personal Data
We use encryption and security measures to maintain the integrity of your personal data. We retain your personal data as long as needed to fulfill the practices outlined in this privacy policy. You may request access to an electronic copy of your personal data and can withdraw your consent for the processing of your personal data at any time. Contact hello@myhydaway.com to request your personal data, make corrections or changes to your data or change your consent to these policies.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
California Residents
California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. Under the law, a business must either provide this information or permit California residents to opt in to, or opt out of, this type of sharing. Hydaway permits California residents to opt out of having their information shared with third parties for direct marketing purposes. To opt out, please email us at hello@myhydaway.com
Age of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. We do not intentionally collect personal information from children under the age of thirteen.
Changes to our Privacy Policy
Business practices and legal statutes occasionally require updates to our Privacy Policy. If we make changes, we will provide you with prior notice and request consent when legally required. Please read and thoroughly understand all topics before using our site to stay informed about our policies and the ways you can help protect your privacy.
Contact Information
If you would like to access, correct, amend or delete any personal information we have about you, or simply want more information, please contact us at hello@myhydaway.com.
